*We regret to advise that our production and fulfilment have been unavoidably delayed by Covid. We are awaiting on new stock to be delivered so we can fulfil any orders awaiting GLOW Beauty + HA Elixir and GLOW Gut Elixir. We are aiming to have these fulfilled by 14th August 2021. We are doing all we can to speed up this process, however shipping, customs, staffing, and many other factors are at play, however we assure you we will get you glowing in no time, and have adopted new procedures to avoid these delays affecting our production moving forward. If you have any questions please email us firstname.lastname@example.org
*Once your order had a tracking number and is with Australia Post, we can not be liable for any lost or stolen parcels.
Domestic Shipping - Australia
We ship from Perth with Australia Post, which provides domestic customers with the option to ship standard post, express AND Platinum. Shipping will be calculated based on your postcode. You can get a shipping cost estimate at check-out.
Within the Perth metro area, standard shipping of $9.95 applies to parcels up to 500g, $12.95 applies to parcels between 500g-1kg and $14.95 applies to parcels between 1kg-3kg. We offer Free Shipping within Australia for orders over $100
All our parcels are tracked with Australia Post and we will email you a tracking number once your order has been shipped.
International Shipping - Outside Australia
We offer Worldwide shipping from our location in Perth, Australia with Australia Post. When we say Worldwide - we mean it! We've shipped parcels to New Zealand, England, America, Canada, China and Malaysia to name a few. We make sure all your parcels are packed with the utmost care to make sure they get to you safely.
Shipping can be calculated at check-out based on the country you select.
All our International orders are shipped with Australia Post. We provide tracking numbers for all International parcels, which will be emailed to you once your order has been shipped.
Can I track my order?
Yes, Australia Post provides a tracking number which will be emailed to you when your items are shipped. Parcels can be tracked at the Australia Post website. www.auspost.com.au
How long will it take my order to arrive?
Shipping times will vary depending on your location.
- Metropolitan Perth takes 2-3 business days once shipped.
- Most other Australian locations vary between 3-10 business days. We do offer an Express next day delivery option throughout most of Australia if orders are placed before 12pm. Please contact us if the order is urgent.
- International Air Shipping takes 7-10 business days.
- International Express Shipping takes 3-10 business days.
What if my order hasn't arrived within the estimated shipping time?
Please contact us if your order hasn't arrived and we will follow it up with Australia Post for you.
When I enter my location, it says please contact us...
Some locations require us to manually calculate shipping, so if you receive this notification, please send us an email at email@example.com and we will happily help.
Shipping Rates -
All postage rates are calculated with Australia Post based on the weight/size of the parcel and their destination.